By team
Where the cost sits, team by team
Onboarding
KYC and account opening · 15 engineers
against $78,442 average of the prior month
$96,777
$6,452 per engineer in Jun
What is driving it
Measured against the departmental position
- 34%
Refinement quality
of items entered development without agreed acceptance criteria
- 2.4
WIP per engineer
against a departmental average of 1.9
- 41 days
Rework
spent redoing work already called done
- 18 days
Median cycle time
against 9 days across the department
Most expensive items in Onboarding
Open one to see its arithmetic
| Item | Cost | |||
|---|---|---|---|---|
Transaction monitoring thresholds ONB-4617·Compliance | 33d | +24d | - | $6,096 |
Vulnerable customer flagging (mobile channel) ONB-4775·Compliance· no acceptance criteria | 45d | +36d | - | $6,030 |
Standing order amendments in app (wave 1) ONB-4603·Feature· no acceptance criteria | 40d | +31d | 2.4d | $4,488 |
Joint account switching (legacy core) ONB-4581·Feature· no acceptance criteria | 40d | +31d | - | $3,906 |
Instant card freeze ONB-4683·Feature· no acceptance criteria | 29d | +20d | 2.3d | $3,866 |
68 items completed in Onboarding in June 2026. The five above account for 25.2% of its cost of delay.