By team
Where the cost sits, team by team
Onboarding
KYC and account opening · 15 engineers
Earliest period held,
no baseline to move against
$78,442
$5,229 per engineer in May
What is driving it
Measured against the departmental position
- 34%
Refinement quality
of items entered development without agreed acceptance criteria
- 2.4
WIP per engineer
against a departmental average of 1.9
- 45 days
Rework
spent redoing work already called done
- 16 days
Median cycle time
against 9 days across the department
Most expensive items in Onboarding
Open one to see its arithmetic
| Item | Cost | |||
|---|---|---|---|---|
Sanctions list refresh cadence ONB-4186·Compliance· no acceptance criteria | 32d | +23d | 2.9d | $7,454 |
PSD2 consent renewal journey ONB-4395·Compliance· no acceptance criteria | 41d | +32d | - | $5,312 |
Payee nickname lost on edit (retail book) ONB-4215·Defect· no acceptance criteria | 32d | +23d | 4.1d | $4,317 |
Operational resilience evidence pack (back book) ONB-4259·Compliance· no acceptance criteria | 29d | +20d | - | $4,080 |
Multi-currency balance view (batch path) ONB-4184·Feature· no acceptance criteria | 30d | +21d | 1.1d | $3,859 |
60 items completed in Onboarding in May 2026. The five above account for 31.9% of its cost of delay.