What to do
Three changes, and what each is worth
Switch changes on and off, and set how much of the impact you accept.
Modeled position after three changes
Today
$443,115
Modeled
$322,680
Composition
Put an acceptance-criteria gate on Payments and Onboarding
21.1% of items entered development without agreed acceptance criteria. Those items took 2.2× longer on average and carry $199k of this month's counted figure - $152k of it counted time above target, the rest rework.
Modeled impact
$76,077
a month · $913k a year
Cap work in progress in Payments at two items per engineer
Payments runs 3.1 items per engineer against a departmental average of 1.9. Its overshoot cost is $121k, the highest of any team.
Modeled impact
$17,183
a month · $206k a year
Add contract tests on the direct debit retry path
Rework accounts for $123k this month across 237 engineer-days. Duplicate direct debit on retry is the single most repeated defect title.
Modeled impact
$27,175
a month · $326k a year