By team
Where the cost sits, team by team
Lending
Origination and servicing · 16 engineers
Earliest period held,
no baseline to move against
$68,743
$4,296 per engineer in May
What is driving it
Measured against the departmental position
- 22%
Refinement quality
of items entered development without agreed acceptance criteria
- 1.8
WIP per engineer
against a departmental average of 1.9
- 41 days
Rework
spent redoing work already called done
- 12 days
Median cycle time
against 9 days across the department
Most expensive items in Lending
Open one to see its arithmetic
| Item | Cost | |||
|---|---|---|---|---|
Consumer duty outcome reporting (batch path) LEN-4339·Compliance | 29d | +20d | - | $4,980 |
Vulnerable customer flagging (wave 2) LEN-4048·Compliance· no acceptance criteria | 33d | +24d | - | $3,624 |
Payee confirmation of payee LEN-4126·Feature· no acceptance criteria | 32d | +23d | - | $2,990 |
Transaction monitoring thresholds LEN-4070·Compliance· no acceptance criteria | 27d | +18d | - | $2,907 |
Balance stale after transfer (wave 2) LEN-4135·Defect· no acceptance criteria | 21d | +12d | 3d | $2,838 |
73 items completed in Lending in May 2026. The five above account for 25.2% of its cost of delay.