By team
Where the cost sits, team by team
Platform
Infrastructure and tooling · 18 engineers
against $55,383 average of the prior 3 months
$36,561
$2,031 per engineer in Sep
What is driving it
Measured against the departmental position
- 12%
Refinement quality
of items entered development without agreed acceptance criteria
- 1.3
WIP per engineer
against a departmental average of 1.9
- 39 days
Rework
spent redoing work already called done
- 7.5 days
Median cycle time
against 9 days across the department
Most expensive items in Platform
Open one to see its arithmetic
| Item | Cost | |||
|---|---|---|---|---|
Complaints root cause reporting PLT-6180·Compliance· no acceptance criteria | 23d | +14d | 0.9d | $3,373 |
Session drops on card reissue PLT-6300·Defect | 4d | - | 4.4d | $2,288 |
KYC document upload rejects PDFs (retail book) PLT-6046·Defect | 3d | - | 4d | $2,080 |
Transaction monitoring thresholds (wave 1) PLT-6171·Compliance | 18d | +9d | - | $1,881 |
Shared account permissions PLT-6370·Feature· no acceptance criteria | 15d | +6d | 2d | $1,874 |
92 items completed in Platform in September 2026. The five above account for 31.4% of its cost of delay.