By team
Where the cost sits, team by team
Onboarding
KYC and account opening · 15 engineers
against $87,770 average of the prior 3 months
$84,828
$5,655 per engineer in Sep
What is driving it
Measured against the departmental position
- 34%
Refinement quality
of items entered development without agreed acceptance criteria
- 2.4
WIP per engineer
against a departmental average of 1.9
- 45 days
Rework
spent redoing work already called done
- 13 days
Median cycle time
against 9 days across the department
Most expensive items in Onboarding
Open one to see its arithmetic
| Item | Cost | |||
|---|---|---|---|---|
Strong customer authentication step-up (branch channel) ONB-6010·Compliance· no acceptance criteria | 42d | +33d | - | $6,633 |
Transaction monitoring thresholds (phase 2) ONB-6330·Compliance· no acceptance criteria | 32d | +23d | - | $4,980 |
Sanctions list refresh cadence (partner feed) ONB-6061·Compliance· no acceptance criteria | 31d | +22d | - | $4,565 |
Complaints root cause reporting (EU entity) ONB-6308·Compliance· no acceptance criteria | 28d | +19d | - | $3,496 |
Consumer duty outcome reporting ONB-6083·Compliance | 25d | +16d | - | $3,464 |
85 items completed in Onboarding in September 2026. The five above account for 27.3% of its cost of delay.