By team
Where the cost sits, team by team
Lending
Origination and servicing · 16 engineers
against $79,819 average of the prior 3 months
$34,527
$2,158 per engineer in Sep
What is driving it
Measured against the departmental position
- 22%
Refinement quality
of items entered development without agreed acceptance criteria
- 1.8
WIP per engineer
against a departmental average of 1.9
- 31 days
Rework
spent redoing work already called done
- 9 days
Median cycle time
against 9 days across the department
Most expensive items in Lending
Open one to see its arithmetic
| Item | Cost | |||
|---|---|---|---|---|
Strong customer authentication step-up (wave 1) LEN-6112·Compliance | 22d | +13d | - | $2,984 |
Operational resilience evidence pack LEN-6247·Compliance | 20d | +11d | - | $2,409 |
Balance stale after transfer (EU entity) LEN-6291·Defect· no acceptance criteria | 14d | +5d | 3.4d | $2,313 |
Interest accrual off by a day LEN-6101·Defect | 4d | - | 4d | $2,080 |
Reduce statement export time (EU entity) LEN-6190·Enhancement· no acceptance criteria | 18d | +9d | 2.9d | $1,990 |
62 items completed in Lending in September 2026. The five above account for 34.1% of its cost of delay.