By team
Where the cost sits, team by team
Lending
Origination and servicing · 16 engineers
against $77,299 average of the prior 2 months
$54,098
$3,381 per engineer in Jul
What is driving it
Measured against the departmental position
- 22%
Refinement quality
of items entered development without agreed acceptance criteria
- 1.8
WIP per engineer
against a departmental average of 1.9
- 47 days
Rework
spent redoing work already called done
- 10 days
Median cycle time
against 9 days across the department
Most expensive items in Lending
Open one to see its arithmetic
| Item | Cost | |||
|---|---|---|---|---|
Vulnerable customer flagging (branch channel) LEN-5386·Compliance | 21d | +12d | - | $2,790 |
Third party supplier register LEN-5363·Compliance | 21d | +12d | - | $2,754 |
Standing order amendments in app LEN-5338·Feature· no acceptance criteria | 19d | +10d | 2.5d | $2,670 |
KYC document upload rejects PDFs (mobile channel) LEN-5208·Defect· no acceptance criteria | 24d | +15d | 3.2d | $2,632 |
Multi-currency balance view LEN-5306·Feature· no acceptance criteria | 20d | +11d | 1.7d | $2,364 |
85 items completed in Lending in July 2026. The five above account for 24.4% of its cost of delay.